Delivery timelines, shipping charges, and what happens if something goes wrong in transit.
1. Delivery Coverage
Feetsmart Solutions delivers PAN India — from Karnal, Haryana to every corner of the country. We also cater to institutional, government, and defence bulk orders with dedicated logistics support.
2. Delivery Timelines
| Order Type | Estimated Delivery |
|---|---|
| Standard (in-stock) – North India | 2–4 Business Days |
| Standard – Rest of India | 4–7 Business Days |
| Bulk / Institutional Orders | 7–15 Business Days (varies by quantity) |
| Custom / Branded Products | 15–30 Business Days |
| Remote / Hill Areas | 7–12 Business Days |
Timelines are estimates and may vary due to logistics partner delays, public holidays, or force majeure events.
3. Order Tracking
Once your order is dispatched, you will receive an SMS/email with the tracking number and courier details. You can track your shipment on the respective courier’s website or by contacting our customer care.
4. Damaged / Lost in Transit
If your shipment arrives damaged or is lost in transit, notify us within 48 hours of delivery with photographic evidence. We will initiate a replacement or refund after investigation with the logistics partner.