FEETSMART SOLUTIONS
feetsmart.in
Haryana, India
PRIVACY POLICY
Last Updated: April 2025
At Feetsmart Solutions, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website feetsmart.in or make a purchase from us. Please read this policy carefully.
1. Information We Collect
When you place an order or interact with Feetsmart Solutions, we may collect the following information:
- Full name, postal address, email address, and phone number
- Payment details (processed securely through trusted payment gateways; we do not store card numbers on our servers)
- Order history and product preferences
- IP address, browser type, and browsing behaviour on our website
- GST / business identification details for B2B orders
2. How We Use Your Information
Your information is used solely to serve you better:
- Processing, fulfilling, and delivering your orders
- Sending order confirmations, invoices, and delivery updates
- Responding to inquiries and providing after-sales customer support
- Improving our product range and overall website experience
- Sending promotional offers and newsletters — only with your explicit consent
- Complying with applicable laws and legal obligations
Note: We never sell or rent your personal data to third parties for marketing purposes.
3. Data Sharing
We may share your data with trusted third parties strictly for operational purposes:
- Logistics and courier partners — to facilitate order delivery
- Payment gateways — for secure and encrypted transaction processing
- Government / legal authorities — when required by applicable law or court order
- Our website hosting and technology service providers — under strict confidentiality agreements
We do not permit our partners to use your personal data for their own marketing purposes.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian laws and regulations (typically up to 3 years for transactional records). After this period, your data will be securely deleted or anonymised.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyse website traffic patterns. You may disable cookies through your browser settings at any time; however, please note that some features of our website may not function correctly as a result.
6. Data Security
We employ industry-standard security measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction. All payment transactions on our website are encrypted using SSL (Secure Socket Layer) technology. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. Please note that we have no control over the content or privacy practices of those sites and we are not responsible for their privacy policies. We encourage you to review the privacy policy of every website you visit.
8. Your Rights
You have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to correction — request correction of inaccurate or incomplete data
- Right to deletion — request deletion of your personal data (subject to legal obligations)
- Right to withdraw consent — withdraw consent for marketing communications at any time
- Right to lodge a complaint — with the relevant data protection authority
To exercise any of these rights, please contact us using the details below.
9. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are as follows:
Name: Feetsmart Solutions
Email: contact.feetsmart@gmail.com
Address: 78-K, Sector 8, Atal Park , Karnal, Haryana 132001
Response Time: We will respond to your grievance within 7 days of receipt.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
Feetsmart Solutions | Haryana, India
Email: contact.feetsmart@gmail.com
Website: feetsmart.in